Return and Exchange Policy
We want you to be completely satisfied with your purchase. While we do not accept refunds, we are happy to offer exchanges within 14 days of delivery if the item is unused and in its original condition. To initiate an exchange, please contact us at sales@pendezaweaving.com.
Privacy Policy
Your privacy is important to us. We collect personal information to process your orders and improve your shopping experience. This information is securely stored and not shared with third parties except as necessary to fulfill your order. For more details, please review our full Privacy Policy.
Terms and Conditions
By using our website and purchasing our products, you agree to our terms and conditions. We strive to provide accurate descriptions
Disclaimer
While we strive to ensure the accuracy of the colors, textures, and patterns of our handmade fabrics displayed on our website, please note that slight variations may occur. These differences are inherent to the artisanal process and add to the uniqueness and charm of each piece.
Due to the handcrafted nature of our products, there may be minor imperfections and irregularities. These should not be considered defects, but rather as distinctive features that make each fabric truly one-of-a-kind.
Additionally, we recommend that you handle our fabrics with care and follow the specific care instructions provided for each product to maintain their quality and longevity.
By purchasing from our site, you acknowledge and accept these variations and characteristics of handmade fabrics.
Washing Instructions for Handmade Fabrics
To preserve the beauty and longevity of your handmade fabrics, please follow these washing instructions carefully:
- Hand Wash Only: Gently wash your fabric by hand in cold water using a mild detergent. Avoid using bleach or harsh chemicals.
- Do Not Wring: After washing, gently squeeze out excess water. Do not wring or twist the fabric, as this can cause damage.
- Dry Flat: Lay the fabric flat on a clean, dry towel and roll it up to absorb excess water. Unroll and lay the fabric flat on a dry towel or drying rack, away from direct sunlight, to air dry.
- Iron on Low Heat: If ironing is needed, use a low heat setting. Place a thin cloth or a pressing cloth between the iron and the fabric to prevent direct contact and avoid scorching.
- Avoid Machine Washing and Drying: Do not use a washing machine or dryer, as the agitation and heat can distort and damage the fabric.
- Store Properly: Store your handmade fabrics in a cool, dry place away from direct sunlight. Avoid hanging them for extended periods to prevent stretching.
By following these instructions, you can help ensure that your handmade fabrics remain beautiful and durable for years to come.